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The Customer Advocate Group

Technical Support

In-house support team dedicated to helping you identify, document, and solve your most complex problems with your system or solution.

Support Ticket

If you're facing any technical difficulties with our products, please submit a ticket to our support team.

Submit a support ticket

RMA Form

To initiate a return or request a replacement for a defective product, please fill out an RMA form.

Submit an RMA Form
In-House Technicians
Five-Year Warranty
Extended Lifecycle
Strict Revision Control
EOL Notices
Need more technical info?

Visit the Trenton Systems Knowledge Base

The Trenton Systems Experience

We go the extra mile to ensure you're satisfied with your solution.

Troubleshooting

Let us debug and troubleshoot your configuration for quality customer service.

Troubleshooting

Repair & Replace

RMA Assessments are a part of life but we make sure to repair your hardware fast or we replace it.

Repair & Replace

Embedded with Engineering

Direct access to our in-house Hardware & Software Teams means we answer complex questions fast!
Embedded with Engineering

Engineering Lab

We have all the hardware we need to work with you during a phone call and get the answers you need.
Engineering Lab

Custom BIOS Work

Supported & designed in-house. Configured to your hardware and shipped under Revision Control.

Custom BIOS Work

Lifetime Support

Once a customer, always a customer. If you need our help, just give us a call. We're here to help! 

Lifetime Support
Our Customers

We provide organizations with computing solutions that work.

"Swift and strong support. Active and friendly communication despite stressful situation. Strong customer commitment! Very good service! Thank you!"
Computer Science Engineer
IT Solutions Provider
"Patient and worked with me through the entire trouble shooting process. We were able to find the root of the problem and find an appropriate solution."
Senior Systems Integration Engineer
Tier 1 Military Prime
"The team went above and beyond in order to get the information that I requested with extreme urgency. Everyone was really impressed!"
Mechanical Engineer
Global Technology Company

*Names of persons/entities hidden due to stringent NDAs. 

Get in touch